At Lupita's Boutique, we aim to make shopping for women's T-shirts, sweaters, and tank tops simple, secure, and convenient. We believe that every customer deserves a smooth and transparent checkout experience.
This Payment Policy explains our accepted payment methods, transaction currency, payment authorization, billing requirements, payment security, order confirmations, refunds, and assistance with payment-related issues.
1. Accepted Payment Methods
Lupita's Boutique accepts the following major credit and debit cards through our online checkout:
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Visa
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Mastercard
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Maestro
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American Express
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JCB
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Discover
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Diners Club
All payments are processed through the secure payment services available on our website.
The payment methods displayed at checkout determine which options are available for your purchase. Card acceptance may vary depending on your card issuer and payment provider.
We do not require customers to send payment card information through email or phone.
2. Payment Currency
All product prices and checkout transactions at Lupita's Boutique are displayed and processed in United States Dollars (USD) unless otherwise stated at checkout.
Your final order total will be displayed before you confirm payment.
The total may include:
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Product prices
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Applicable sales taxes
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Promotional discounts
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Any other clearly disclosed charges
We offer FREE Standard Shipping on all orders within the United States, with no minimum purchase requirement.
For additional information, please review our Shipping Policy.
If your payment card uses a different currency, your card issuer may apply currency conversion rates or additional fees. These charges are determined by your financial institution.
3. Payment Authorization & Order Confirmation
Payment authorization is required when placing an order through our website.
When you submit your order, your payment information is securely transmitted to the applicable payment service provider for verification and authorization.
Please ensure that:
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Your payment card is valid and active.
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Your billing information is accurate.
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You are authorized to use the selected payment method.
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Sufficient funds or available credit are present.
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Your card issuer permits the transaction.
Once your order is successfully submitted, you will receive an order confirmation email.
An order confirmation does not necessarily mean that the order has been dispatched.
We may contact you if additional payment or order verification is required.
4. Secure Payment Processing
Protecting our customers' payment information is important to us.
Our website uses Shopify's e-commerce technology and the payment processing services available through our checkout.
Depending on the payment provider, security measures may include:
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Encrypted payment connections
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Secure payment authorization
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Fraud detection and prevention systems
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Card verification procedures
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Industry-standard payment security controls
Payment card details are handled by the relevant payment service providers.
Lupita's Boutique does not ask customers to provide complete credit card numbers, card security codes, or other sensitive payment credentials through email.
For more information about how personal information is handled, please review our Privacy Policy.
5. Billing Information & Verification
Customers are responsible for providing complete and accurate billing information during checkout.
This may include:
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Full name
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Billing address
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Email address
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Contact phone number
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Payment card information
Inaccurate billing details may result in declined payments, verification delays, or order processing issues.
We may request additional information when reasonably necessary to verify a transaction or protect against suspected fraud.
We reserve the right to decline or cancel suspicious or unauthorized transactions, subject to applicable law.
6. Declined or Failed Payments
Occasionally, a payment may be declined or unsuccessful.
Common reasons include:
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Insufficient funds or available credit
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Incorrect card information
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Expired payment card
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Billing address mismatch
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Card issuer restrictions
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Failed security verification
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Temporary payment processing issues
If your payment fails, please check your payment details and try again.
You may also contact your bank or card issuer for assistance.
If the issue continues, contact our customer support team at support@lupitasboutique.shop.
Please do not send complete card numbers or card security codes when requesting assistance.
7. Payment Charges & Shipping Costs
Lupita's Boutique aims to provide transparent pricing without unexpected store-imposed charges.
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Shopping Currency: USD
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Standard U.S. Shipping: FREE
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Minimum Purchase Requirement: None
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Restocking Fee for Accepted Returns: None ($0)
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Applicable Sales Taxes: Displayed at checkout
We do not charge a separate restocking fee for accepted returns.
Your card issuer or financial institution may apply independent fees, such as currency conversion or other bank charges.
Any additional charges imposed by your financial institution are outside our control.
8. Refunds & Payment Reversals
If your order qualifies for a refund under our return policy, the refund will be issued to your original payment method.
Our standard refund conditions include:
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Return Window: 30 days from delivery
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Refund Processing: Within 7 business days after receipt and inspection of returned items
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Refund Method: Original payment method
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Restocking Fee: None
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Exchanges: Accepted
For damaged, defective, or incorrectly shipped items, Lupita's Boutique covers the applicable return shipping costs.
For change-of-mind returns or customer size preferences, return shipping costs are the customer's responsibility.
After we process a refund, your bank or payment provider may require additional time to display the funds in your account.
For complete details, please review our Return & Refund Policy.
9. Order Cancellations & Payment Refunds
Customers may request order cancellation before shipment by contacting our customer support team.
Cancellation requests are reviewed according to the order's fulfillment status.
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Orders that have not been dispatched may be canceled when possible.
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Orders already shipped may need to follow our standard return process.
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Approved cancellations will be refunded to the original payment method.
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Refund processing will follow applicable store policies and legal requirements.
For more information, please review our Shipping Policy.
10. Payment Disputes & Unauthorized Transactions
If you believe a transaction was charged incorrectly or made without your authorization, please contact us as soon as possible.
Our customer support team will review available order and transaction information.
We may request your order number, transaction date, or other non-sensitive verification details to investigate the issue.
You may also contact your payment card issuer regarding unauthorized transactions or payment disputes.
Nothing in this policy limits your rights to dispute transactions under applicable payment card rules or consumer protection laws.
11. Fraud Prevention
To protect customers and maintain a secure shopping environment, certain transactions may be subject to additional verification.
We may review orders involving:
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Unusual purchasing activity
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Inconsistent billing information
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Suspected unauthorized card use
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Multiple failed payment attempts
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Potentially fraudulent transactions
Where reasonably necessary, we may temporarily delay processing while completing verification.
If an order cannot be verified or fulfilled, we may cancel it and arrange an appropriate refund of any collected payment.
12. Changes to This Payment Policy
Lupita's Boutique may update this Payment Policy when necessary to reflect changes in:
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Accepted payment methods
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Payment service providers
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Checkout functionality
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Security requirements
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Business operations
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Applicable laws and regulations
Any changes will be reflected by updating the Last Updated date.
Payment conditions applicable to an accepted order will not be changed retroactively in a way that removes customers' existing legal rights.
13. Related Store Policies
For additional information about shopping with Lupita's Boutique, please review:
These policies explain our shipping arrangements, return conditions, privacy practices, and purchasing terms.
14. Business Hours & Customer Support
Our customer support team is available to assist with payment questions, billing issues, declined transactions, order confirmations, refunds, and other payment-related concerns.
Business Time Zone: (GMT-08:00) Pacific Standard Time (Los Angeles).
| Day | Business Hours |
|---|---|
| Monday | 11:00 AM–7:00 PM |
| Tuesday | 11:00 AM–7:00 PM |
| Wednesday | 11:00 AM–7:00 PM |
| Thursday | 11:00 AM–7:00 PM |
| Friday | 11:00 AM–7:00 PM |
| Saturday | 11:00 AM–6:00 PM |
| Sunday | 12:00 PM–5:00 PM |
Customers may contact us by email at any time. Messages received outside regular business hours will be reviewed during the next available support period.
15. Contact Information
Store Name: Lupita's Boutique
Website: https://lupitasboutique.shop/
Business Address: 606 W Lincoln Ave, Yakima, WA 98902, United States
Customer Support Email: support@lupitasboutique.shop
Phone Number: +1 509 469 0907
Business Time Zone: (GMT-08:00) Pacific Standard Time (Los Angeles)